Prior to shipping, your lenses are custom made in our Long Island, NY laboratory to your exact prescription and PD measurement, then cut and fit to the frame of your choosing.
Over 95% of all orders ship within 1-3 business days. For some higher prescriptions and multifocals (progressives and bifocals) it may take up to an additional 1-4 business days to process your order.
We take pride in our products and every pair of glasses goes through a quality assurance inspection process. A small percentage of orders do not initially pass final inspection and we may need to redo all or part of the process; the order is then fast tracked through production so that it may be sent out in a timely manner.
You’re able to track your glasses through our lab using our order tracking. All you need is your order number, shipping zip code, and email address.
If you order more than one pair of glasses, they will be shipped out together.