Help Topics Main » Questions about an existing order » Insurance Receipts
Log in to my account and click on Insurance Receipt. If you are unable to print it, temporarily disable your pop-up blocker and print again. We are also able to email you a copy of your insurance receipt. Call us toll free at 1.800.672.6304 or directly at 1.631.415.5022. You can also send us an email at [email protected] or Live Chat us on our site.
We’re open Monday through Friday from 9 am - 5 pm EST.
Warranty type will be determined by the date of contact. All Refunds/Credits will be issued on date of receipt. Returned items must be in original condition in the hard case you received from us. However you may keep any accessories as our free gift.
What's Your Return Policy?
At 39dollarglasses.com, we offer a 100% Worry-Free Guarantee!
Our objective is simple: to make sure every customer has a wonderful experience purchasing from us. If you are unhappy for ANY REASON, you may return your eyeglasses for a one-time exchange at no cost or a full store credit for up to 90 days after delivery! We even provide FREE return shipping!
Alternatively, you may request a full refund* on your original order if you contact us within 30 days after delivery; shipping charges are non-refundable. (*There are limitations regarding multifocal lenses (progressives and bifocals) and contact lenses. See below for details.
EFFECTIVE DATE: 1/23/17