We no longer need you to enter the prescription numbers anymore. Just the quantity you want to order. After adding them to the cart, the next step will allow you to upload a photo of the signed prescription from your doctor.
What if my doctor didn’t give me a copy of my prescription?
Your doctor must give you a signed copy of the prescription at the end of your contact lens fitting/exam, even if you don’t ask for it. You cannot be required to buy a first supply from their office, you can’t be asked to pay any additional fee to release the prescription to you, and you can’t be asked to first sign a waiver or release form. It’s the law anywhere in the USA.
Warranty type will be determined by the date of contact. All Refunds/Credits will be issued on date of receipt. Returned items must be in original condition in the hard case you received from us. However you may keep any accessories as our free gift.
What's Your Return Policy?
At 39dollarglasses.com, we offer a 100% Worry-Free Guarantee!
Our objective is simple: to make sure every customer has a wonderful experience purchasing from us. If you are unhappy for ANY REASON, you may return your eyeglasses for a one-time exchange at no cost or a full store credit for up to 90 days after delivery! We even provide FREE return shipping!
Alternatively, you may request a full refund* on your original order if you contact us within 30 days after delivery; shipping charges are non-refundable. (*There are limitations regarding multifocal lenses (progressives and bifocals) and contact lenses. See below for details.
EFFECTIVE DATE: 1/23/17
We’ve listened to your suggestions and upgraded our site to make it easier to navigate. We have new product photos, a refreshed design, a friendlier mobile experience, and there’s more coming soon!
If you have any comments or other features you’d like to see, we’d love to hear from you.