Product Info

100% Quality Guarantee

Prior to shipping, each pair of eyeglasses is inspected by a certified technician to ensure the accuracy of the prescription and proper alignment of the frame. Further, they are packaged in an attractive, durable hard case for protection. We unconditionally guarantee all our frames and lenses to be delivered exactly as they were ordered and free of defects.

In the unlikely event your new glasses need to be remade for reasons beyond our control (e.g. your doctor changes your prescription, you would like to select a different style, or if you accidentally enter incorrect prescription information), we will gladly do so for only $14.95 plus shipping/packaging (plus 50% of the purchase price above $39.00 if applicable). You may return your prescription eyeglasses for any reason for a partial refund equal to your purchase price less a restocking fee of $14.95 plus shipping/packaging (plus 50% of the purchase price above $39 if applicable). There are no full refunds on prescription eyeglasses. We do this only to ensure our ability to continue to provide the public with the lowest-priced, high-quality prescription glasses anywhere.

Any other circumstances will be handled on a case by case basis. Customer satisfaction is our top priority, so we will always work with you to ensure your satisfaction.