1-800-672-6304

Help Center

How long does it take to get my glasses?

Prior to shipping, your order is custom made in our Long Island, NY laboratory to your exact prescription and PD measurement. Over 95% of all orders ship within 1-3 business days. For some higher prescriptions and multifocals (progressives and bifocals) it may take up to an additional 1-4 business days to process your order. A small percentage of orders do not initially pass final inspection, and we may need to redo all or part of the process. If this occurs, it will be noted by clicking the automated order tracking link in the top toolbar.

enjoy everyday fast shipping & easy returns!

Contact

Our calling hours are
Monday-Friday,
9:00 am - 5:00 pm (EST).
Call us directly at
1-631-415-5022
Toll free within US
1-800-672-6304
Live chat by BoldChat