Guarantee & Rewards
100% quality guarantee
What is your warranty policy?
39DollarGlasses.com Product Warranty
At 39dollarglasses.com, we offer a 100% quality guarantee. Our objective is simple: make sure every customer has a wonderful experience purchasing from us. If there is any defect in your new glasses, please contact one of our knowledgeable customer service specialists within 30 days of the date your original order shipped and we will arrange a quick exchange for a new pair of glasses. That’s it!
All of our frames come with an unconditional 6 month guarantee. If they become damaged within the first 6 months we will replace the frame FREE! If damage occurs after 6 months, we will be happy to replace the frame at a reduced cost.
All of our lenses come with an unconditional warranty to be free of any defects. Please contact us within 30 days of receiving your new glasses if there is any defect in the lenses and we will immediately exchange them FREE of charge. If you damage your lenses for any reason within the first year we will gladly remake new lenses for you at a reduced cost.