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What is your return policy?

100% Worry Free Guarantee

At 39dollarglasses.com, we offer a 100% Worry-Free Guarantee (certain lenses excluded*). Our objective is simple: to make sure every customer has a wonderful experience purchasing from us. If you are unhappy for ANY REASON you may return your eyeglasses for a full refund on your original order (except shipping, which is not refundable) or a one-time exchange at no cost. (Exchanges for higher-priced items will only be charged for the difference in price). We even provide FREE return shipping!

Simply follow the following instructions:

  • Contact us by phone or email within 10 days of receiving your eyeglasses. We will happily provide you a Return Merchandise Authorization (RMA) number along with a postage pre-paid return label (domestic First-Class U.S. Mail only). We cannot process or honor returns without an RMA number.
  • Shipping charges cannot be refunded.
  • Return package must be received within 30 days of original delivery date. Refunds can only be issued after we have received the original merchandise back.
  • Returned items must be in original condition in the hard case you received from us. However you may keep any accessories as our free gift.
  • After the 10-day period, up to 120 days after receiving your glasses, orders are then eligible for a 50% exchange credit or 50% refund.
  • If returning one pair from a buy one get one promotion, the discounted pair is eligible for a full refund or credit*. If returning only the full price item we will deduct the amount discounted when issuing a refund or credit*.

*Excluded Lenses: All UltimateViewHD™ and Varilux® Lenses. These exceptions are eligible for a 50% exchange credit or 50% refund up to 120 days after receiving your glasses. Exchanges for higher-priced items will additionally be charged for the difference in price from the original pair.


Considering the cost of glasses in the UK, I was amazed that our friends over the sea could get them so much cheaper. They arrived within a week and were just what I ordered. The next time I need a pair, I will certainly visit this site first.
Will H.
London, UK

I am VERY satisfied with 39DollarGlasses. Great communication and great turnaround. I received my two pairs of glasses (regular and sun) within a week just like they promised so I was able to take them on my three week vacation. Each pair came in their own complimentary case, which was great! I will definitely buy from them again and recommend them to my friends. Excellent merchant!!
Marjorie R.
Chula Vista, CA

Fast, courteous, competent, great price. What is this the 1950’s? Thanks.
John C.
Montpelier, VT

My son is still at the irresponsible age, and I thank 39dollarglasses for offering affordable glasses. I've ordered from them before, and have been very happy with my purchases. My son likes the selections. I highly recommend this company.
Yolanda B.
Linden, NJ

Quality product, fast service. I have already recommended 39DollarGlasses.com to several friends. I love my new glasses which were meant to be a spare pair. They quickly became my everyday glasses!
Amy O
Hinsdale, MA

Thought the service and product was fantastic for the price. As I ordered from the UK, I was expecting them to take a while to arrive, but arrived within a week (shorter than some places here in the UK). Would definitely order from them again.
Nichola S.
Leicester, Leicestershire, UK

They were quick and courteous and my glasses were better than expected for $39! They have all the latest styles, too. I paid $300 for my current pair of glasses this past June! When I heard about 39DollarGlasses.com, I thought Why not. I'm glad I did because now I know where to get my glasses from!
Kathi A.
Smyrna, GA

As a former USN Flight Surgeon who used to refract eyes and as a pathologist who needs keen vision, I recommend 39DollarGlasses.com.
Joseph S., M.D.
Lombard, IL

My glasses came well packed in a very nice case, and they came quickly! They are *sweet* -- perfect fit, very hip & fashion-forward, and what a price! I used the measuring guide and instructions on the website to get the right measurements -- and that worked great! I highly recommend 39dollarglasses.com.
Amber P.
Las Cruces, NM

Was very surprised at the value. My wife bought similar glasses for $600... not no more!!! Unless these glasses fall apart soon I'll be buying all are glasses here!
Kevin S.
Medway, MA

Ordering was easy, price was great, glasses arrived in less than a week. Product quality was excellent. What could be better?
Becky S.
Eureka, CA

Extremely good value. Outrageously low prices.
Patrick M.
Cary, NC

I work for a CPA firm, I am so pleased with the service & quality of my Progressive glasses, that I have told everyone in our company. I was quoted, from my doctor, about $400.00 for the Progressive glasses I needed. With www.39DollarGlasses.com I paid only $89.00. Thank you, I will definitely us you again.
Carole O.
Fresno, CA

Amazing. I love these glasses. I priced them at the mall - $275!!!
Julie S.
Stow, OH

I thought it was excellent that I was able to get my glasses with out having to even leave my house. This was my first time ordering something off the internet and I am completely satisfied THANK YOU
Megan S.
Walpole, NH

Everything went very well! I received my eyeglasses earlier than I was informed of and for the price, they are the best deal around!!! Thank you!!
Gina B.
Huntington Beach, CA

This is the best deal I've made all year. They even sent the glasses in break proof containers that double as a glasses case. I'm so happy with my glasses that I have forgotten about LASIK!
George T.
Sunnyvale, CA

The glasses are better than ones from my usual optician. I can't say enough good things about them.
Richard S.
Bel Air, MD

The customer service of this company should be taught to other companies as a standard - they were incredible! Available, kind and eager to explain and make recommendations! Specifically, Joshua handled my account and I have great praise for him and just ordered another pair and made 3 referrals for him today to other people who will be placing an order!
Catherine S.
Sumner, WA

Delighted with the eyeglasses order. My son actually liked them BETTER than the 1st pair ordered at a name brand store.( paid 3 times the price!) Would recommend this site to everyone, for first pair or a backup pair to keep around. Thanks, Alicia
Alicia S.
Redlands, CA

I wear contacts and I was looking for an inexpensive pair of glasses to wear at home. I was very surprised at the quality of the glasses, I have worn them instead of my contacts during the day. Something I haven't done in years! Thanks
Susan S.
Mechanic Falls, ME

I thought the experience was terrific. I expected it to be OK but was quite pleasantly surprised with the results. The glasses were delivered in less time than it took me to get glasses from a local chain store and the quality of the frames and glasses were identical. The major difference was in the price about 100.00 thank you very much
John H.
Philadelphia, PA

This is by far one of the greatest deals on the internet! Please tell every person you know. My mother has health insurance and paid more than I did for a co-pay. The service was great and the package was received quickly. Thank you so much. I am telling every person I know that wears glasses.
Neil R.
Springfield, MA

Great product, received my glasses in a few days. Easy to order and a great price for frames and lenses. I would recommend this company to anyone wanting to save a whole bunch of money on eye glasses.
Rosalie J.
Cupertino, CA

Customer service is a WOW! Quality excellent, and prices are great. Couldn't be happier.
Gay W.
San Diego, CA

This is the absolute best deal when it comes to eyeglasses. My old glasses have these thick Coke-bottle lenses, but these new glasses have some of the best thinnest lenses I’ve ever seen with my prescription (-4.50) WOW WOW WOW... I got a price of $270 for a comparable pair, and those didn't even have the anti-reflective coating. Great frame, awesome lenses, fast delivery, even the case is nice!
Omid I.
Northridge, CA

The whole experience has been wonderful though as I have saved OODLES of money and I believe I have received a superior product and I WILL buy from 39dollarglasses.com again!
Dan C.
Edmonton, AB, Canada

I'll never buy glasses anywhere else again. I couldn't find them cheaper than $100 until I found this website. I'm very satisfied with my purchase.
Michelle M.
Moncks Corner, SC

Customer service is awesome! Unbeatable prices! HIGHLY Recommended!!!
Rebecca C.
South Chicago Heights, IL

The sunglasses were built to prescription and a great value. Everyone else quoted 3 times the price including [discount store name withheld] and delivery was faster than expected. Would do it again.
Nubia S.
Brentwood CA

Excellent service and an excellent product at the lowest prices I've ever seen. 39DollarGlasses.com is a bargain island in an ocean of b******t.
John C.
Tallahassee, FL

I wish I would have known about 39DollarGlasses years ago. Excellent quality, friendly on the phone, timely delivery, and helpful service as well as easy online ordering – all for fractions of the cost of anyone else!! I will definitely use them in the future.
Antoinette E.
Round Rock, TX

For the first time in 17 years (half my life), I am wearing glasses!!!! The glasses that I ordered from 39dollarglasses.com were more stylish than anything affordable that I saw in a brick and mortar store. I have told everyone I know who wears glasses to check out the website. I know at least two people have already ordered and are equally satisfied. I recently ordered my daughter's glasses and she LOVES hers too. It makes better economic sense to order her glasses from your website than from anywhere else. She is an active six year old who is a more than a little rough on her glasses. I can order 3 pairs of glasses for her for the cost of what one pair might cost. I definitely recommend this merchant to everyone who wears glasses!!!
Anne-Marie C.
Laurel, MD

I was really happy with the glasses I bought my son. I previously spent $116 just for frames not the lenses. He lost them within the week, so I was really happy to find your website. The price was right and customer service was great. I wasn’t sure what to expect as far as quality but I was satisfied with our purchase. I am thinking of buying a pair for myself. Thanks.
Tammi K.
Airville, PA

I really was hesitant to order my son's prescription glasses online. But, because I am currently not working I was looking for a bargain so I took a chance. They [made] everything easy for me. The measuring of the pupillary distant and they had many styles to choose from. My order arrived in the amount of time that they said it would be delivered. I am truly pleased with the way in which my order was handled! will always have me as a customer and I will be sure to tell all my friends. Thanks 39dollarglasses.com!
DeAnna H.
Sterling VA

It came very quickly, in fact it came right before my 20th High School Reunion and made me look like I had not aged a year! I was very impressed with the quality, I would have never thought it could have been done through the net...WOW, ya gotta love it!
Gregory N.
Tigard, OR

I love this store and will be telling all my friends and family about it and will also be getting myself some glasses. The quality of the glasses was great when I saw them when I received them, and even he loves his glasses. And the price you just cannot beat. I AM HOOKED.
Lesa H.
Chicago, IL

A GREAT deal!! I was more than happy, as my new glasses were basically the same as the $300.00 Armani ones that I lost! I will never pay the outrageous prices that the big boys charge ever again. Thank you 39dollarglasses!!!
Lars O.
East Lansing, MI

Fast, easy and cheap! The glasses even come with a case! They are perfect and I really liked that I could see different face shapes on the site to pick glasses that would work for me. My insurance only covers contacts--not glasses so I needed somewhere inexpensive and this was the place! I've already told a bunch of people about it! Thanks!
Amy K.
Novato, CA

The glasses are top quality. They are 10 times more durable than the $165.00 pair my son has. I want to thank the owners of 39DollarGlasses.com for providing a top quality product for an unbelievable price.
Cindy W.
Chesterfield, VA

Smooth transaction. Fantastic price. I nearly fell down when my local Optical shop quoted me $300 for a pair of prescription sunglasses. I was pleased to find an online store with such great selection and reasonable prices. I am recommending 39DollarGlasses.com to everyone.
Thomas B.
Texarkana, TX

I was extremely impressed with the product quality and the timeliness of delivery. I have told everyone I know that wears glasses to check this out. AWESOME!!!
Candace A.
Carrollton, TX

Great - the order form walks you right through it all and the glasses arrive quickly and excellent quality product. I was pleasantly surprised. I have a strong prescription and the high index lenses are super. thanks 39dollarglasses you rock.
Jody D.
Lansing, MI

What an awesome pair of glasses for only $39.00!!!! I just can't believe it! I can see perfect with them! I will be back for more!! Thanks a million from Donna
Donna B.
Peabody, MA

Got a high quality, modern set of eyeglasses for about 1/5th of the cost I found elsewhere! Have already been recommending you to my friends
David D.
Irvine, CA

Excellent. Who knew you could get a decent pair of eye glasses with prescription lenses for only 39 dollars? I am a very happy and satisfied customer and will definitely buy again from 39dollarglasses.com. Everyone should know about it. Ordering it was easy as pie.
Holly E.
Ft. Leonard Wood, MO