Ordering glasses online may seem a little bit daunting if you’ve never done it before. With 39DollarGlasses you can rest assured that we will make the process easy and stress-free. Below we’ve answered some of the questions you’re most likely to have when ordering eyewear online.
How do I read my prescription (aka Rx)?
Your prescription is your doctor’s recommendation for clear vision.
Your O.D. is the information for your right eye.
Your O.S. is the information for your left eye.
How do I enter my prescription?
-In step 2 of our checkout process you will be prompted to enter your prescription.
-Fill in each number as it appears in your written prescription using the pull-down menu. If you only see one number for each eye, you can fill in the one under SPH (sphere) and leave the rest blank.
-For bifocals or reading glasses, your doctor may write your ADD power below instead of to the right. Both are customary.
-If you’re having any difficulty our customer service team will be happy to help via email or by phone at 1-800-672-6304.
Will you be calling my doctor?
39DollarGlasses.com will never contact your doctor without your permission. If we feel that there may have been a mistake with your prescription, we will contact you to confirm, not your doctor.
How do I get a copy of my prescription?
To get a copy of your prescription you can visit your doctor or eye care professional.
Your prescription must be given to you at the conclusion of an eye examination whether you ask for it or not. In the United States of America this is a federal law, which you can read more about here.
If you’re still unsure how to order your glasses or have a question please contact us. Our knowledgeable customer service team is available by phone, email, Live Chat, and via Facebook, Twitter, and Google+.